Those endless calls and sms-es from telemarketers will soon come with serious punishment for offenders.
The Telecom Regulatory Authority of India (TRAI) has gone public with its recommendations. They include:
- A separate 70 series will be allocated to telemarketers
- All telemarketers will need to compulsorily registered
- No commercial communication to customers from 9pm to 9am
- Telemarketers to be blacklisted on the sixth offence
- Penalty starts at Rs. 25,000 for first offence and builds upto Rs. 2.5 lakhs for the sixth offence
- Register with your mobile operator for do-not-call or do-call service
- To do this, call or send SMS to 1909
- You will be given a registration number
- Opt for DNC to block all telemarketing calls and SMSes
- Opt for do-call to choose what sort of telemarketing calls you want
- If your choice is not respected, register complaint with service provider